Terms and Conditions

1. About GoAutoNews Premium Digital Memberships

A digital membership provides you with complete access to the GoAutoNews Premium website.

Once you have purchased your membership package and created your account, you will be free to use your credits on any editorial article across the site.

Your credits are directly associated with your account and cannot be transferred to another account.

2. Deduction of Credits from your Account


Some articles on the GoAutoNews Premium site are free, however most will have a credit value and each time you access a story, that article's credit value will automatically be deducted from your account.

When a credit has been already deducted for an article you have read, you will be able to read that article again as many times as needed without any more credits being deducted.

If you are running out of credits, or do not have enough to view a specific article, you will be asked to top up your credits by purchasing another package. You can select either package and do not have to choose the package that you initially purchased.


While all stories have been researched thoroughly; certain articles, case studies and management features that have required significant and extensive research will carry a higher credit value. You will be informed of the credit value to be deducted before reading an article.  

Articles that appear in the GoAutoNews newsletter that are continued online in the GoAutoNews Premium website will not require credits to view.

*Some GoAutoNews Premium articles or features that are promoted from the GoAutoNews newsletter will require credits when viewed online but readers will be notified that they require membership to view them online.

3. Login and Password
 
You can change your login and password at any time by clicking on my.premium.goauto.com.au.
 

4. Processing and Payment

GoAutoNews Premium will process your digital membership purchase promptly but your payment details must be verified before your membership can be activated.

If your initial payment authorisation is revoked, your membership will be terminated. We reserve the right to reject any membership application at any time.

Digital memberships do not renew automatically. We will alert you when your credits require topping up.  At this time or when your credit amount runs out, you will need to renew your  membership package. Note:  our login subscriber system makes renewing simple. You do not need to enter all your subscriber or credit card details again.

It is your responsibility to provide valid payment details, and ensure that your payment details are up to date. You can manage this online my.premium.goauto.com.au.

5. Pricing

When you purchase a digital membership, the price will be made clear during the order process. You agree to pay the price stated at the time of your order.

GoAutoNews Premium reserves the right to change membership prices at any time.

GoAutoNews Premium also reserves the right to change the number of membership credits required to view any article, special report or publication.

6. Promotions

GoAutoNews Premium may at times offer special promotions and offers to members via the GoAutoNews Premium mailing list.

7. Managing Your Digital Membership

You can manage your account and personal details online through my.premium.goauto.com.au.

8. Money-back Guarantee

If within 30 days of purchase you decide for any reason to cancel your membership you can apply for a refund.

The refund amount will be calculated on a pro rata basis using the number of credits you have NOT used.

Refunds will not apply 30 days after the Purchase Date.

To receive a refund, send us a message by clicking the Help button at the bottom-right of any page on premium.goauto.com.au or by emailing support@goautomedia.zendesk.com

9. Expiry of Credits

GoAutoNews Premium credits expire 12 months from your purchase date.

You will be notified of your credit expiry date three months prior and one week prior to the expiry date. This notification will come via the email address you have supplied.  It is up to you to ensure that this email address is current and correct by visiting my.premium.goauto.com.au.

If your credits have not been renewed upon the date of expiry you will no longer be able to read any articles on the GoAutoNews Premium website. You will need to purchase another membership package in order to continue reading articles on the GoAutoNews Premium website.

10. GoAutoNews Premium has the right to change Digital Products

GoAutoNews Premium reserves the right to modify the content, inclusions, type and availability of any digital product at any time.

We reserve the right under special circumstances to enable free access to our member content for a limited period of time. During this time such members will not be eligible for a refund.

If any or all of our digital products are temporarily unavailable, you will not automatically be entitled to receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future or to another person

11. Your Privacy

You agree that your name, address, email address, and mobile/telephone number will be collected and stored by GoAutoNews Premium and used for the purpose of managing your membership, communicating with you about your membership and to notify you of any associated customer offers or benefits or future memberships, unless otherwise notified by you.

Information on how we handle your personal information is explained in our Privacy Policy.

12. Disclaimers

You agree that any errors made in entering your contact information and order details are your responsibility. GoAutoMedia Pty Ltd is not liable for any consequences that may arise as a result of such errors or incorrect information.

To the extent allowed by law, GoAutoMedia Pty Ltd is not liable for any loss or damage incurred by you in connection with your membership.

GoAutoMedia Pty Limited takes all reasonable measures to ensure that the material published by the company is accurate.  However, to the extent allowed by law, GoAutoMedia Pty Limited cannot be held responsible for any adverse outcomes, loss or damage that may arise from decisions based on articles and other content in the company’s publications and websites. As a condition of use, readers acknowledge that these decisions are theirs only to make.  GoAutoMedia Pty Limited suggests that readers consult with their business, legal, accounting or other advisers before acting on any information published by GoAutoMedia Pty Limited.

13. General

You agree that the membership, benefits and offers made by GoAutoNews Premium are deemed to be provided in Australia, irrespective of your location, and the terms of such memberships, benefits and offers are governed exclusively by Victorian law, and the Courts of Victoria will have exclusive jurisdiction to determine any matters involving or alleged to involve GoAutoNews Premium.

You acknowledge that these Digital Membership Terms and Conditions may be modified by GoAutoNews Premium from time to time.

14. Definitions

In these terms and conditions:

"GoAutoMedia Pty Ltd” or "We" means GoAutoMedia Pty Ltd publisher of GoAutoNews Premium.

"Member", "Your" or "You" means a person who is has purchased a membership of GoAutoNews Premium.

A "Digital Membership" refers to complete access to the GoAutoNews Premium Website for which these terms and conditions apply.

"Articles", "Features", "Management Features", and "Case Studies" refer to content that is written and owned by GoAutoMedia Pty Ltd for GoAutoNews Premium.

"Purchase Date" is the date on your membership confirmation email from GoAutoNews Premium.